Return & Exchange Policy

If you are not satisfied with your products, you may exercise your right to an exchange or return. For exchange requests, the requested new product must be in stock. It is a condition of the exchange or return process that the product must be original, undamaged, and complete. For all exchange or return transactions, shipping costs are the responsibility of the customer. We recommend that our customers send their packages via a secure and trackable shipping carrier. Once the product reaches us, it will undergo necessary inspections, and the exchange process will begin or the return will be approved. You can contact us at velorist600@gmail.com to initiate your exchange or return transactions.